Frustration with Customer Service

I was reminded today that yelling at customer service people does NOT produce my desired result, and asking for a manager, staying calm, and insisting that they give me good service almost always does produce the desired result. Today I stayed calm and got my desired result.

What do you need? What can you give?

All you need is love… All you need is love… All you need is love, love. Love is all you need. And love is what I am committed to giving.

Asking for help

How often do we need help and not ask for it? I am committed to asking for help, whether or I want to or not. Because that is what works.

People that go unnoticed

Everyone in my life matters. The person that makes my coffee. The guy that unloads my trash at the dump. The waitress that takes my lunch order. The homeless man in the parking garage stairs. How often do we look past those people, or just ignore them, like they aren't even there? Who in your life are you ignoring because they are not that important?

Leadership

The job of a leader is to support each person on his/her team to grow in effectiveness, scope and responsibility as fast as possible, which rapidly increases the organization’s capability and bandwidth. Who are you growing right now?

Happiness

I am in charge of my own happiness. Not my colleagues, customers, boardmembers, family members, friends, people I meet. Me. I decide if I am going to be happy or not. Who is in charge of your happiness?

Calming myself

It is amazing how much stress goes away when I stop and take 5 deep breaths. Try it right now. You will be amazed at how calm and grounded you instantly become.